We want you to love every bite — but if something’s not quite right, we’re here to help.

💬 Changed your mind?

• If your order is unopened and in its original condition, you can return it within 14 days of delivery.
  
  
• Email us at team@thefruitbites.com with your order number to start a return.
  
  
• Return postage is at your cost unless the product was damaged or incorrect.
  
  

🛠️ Damaged or wrong item?

• If your snacks arrive damaged, or we’ve sent the wrong item — we're so sorry!
  
  
• Please email a photo and your order number to team@thefruitbites.com within 5 days of receiving your delivery.
  
  
• We'll replace or refund it — fast and hassle-free.
  
  

💸 Refunds

Once your return is approved and received:

• Refunds are issued to your original payment method within 5–7 working days.
  
  

You'll receive an email confirmation as soon as it’s been processed.